Effective Date 21 Dec 2024
1. Introduction
Welcome to Ashoka Mart, operated by Aarti Beverages & Foods LLP ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website https://www.ashokamart.in and the Ashoka Mart mobile application (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information to provide and improve our Services, communicate with you, and comply with legal obligations. The types of information we collect include:
Personal Information: When you register or place an order, we may collect personal details such as your name, email address, postal address, phone number, and payment information.
Location Data: With your consent, we collect your device's location data to determine your delivery area and corresponding pincode, ensuring service availability within our operational zones.
Usage Data: We collect information on how you interact with our Services, including your IP address, browser type, pages visited, and the date and time of each visit.
3. Use of Information
We use the collected information for various purposes, including:
Service Delivery: To process and fulfill your orders, including delivery to your specified location.
Location Verification: To confirm that your address falls within our serviceable areas in Raipur city.
Communication: To send you updates about your orders, promotional materials, and other information related to our Services.
Improvement of Services: To analyze usage patterns and preferences to enhance user experience and our Services' quality.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Sharing of Information
We respect your privacy and do not share your personal information with third parties, except in the following circumstances:
Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing and order delivery.
Legal Requirements: If required by law or in response to valid requests by public authorities, we may disclose your information.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction: You can access and update your personal information through your account settings.
Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in those messages.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top. Your continued use of the Services after such changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Aarti Beverages & Foods LLP
Changurabhata, Raipur, Chhattisgarh, India
Email: support@ashokamart.in
Phone: +91-8871403446
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
